Privacy Policy

What we collect

When you register, play and talk to us, we gather the details we need to run your account. That covers your name, date of birth, address, phone number and email, your identity documents, payment and transaction records, your game and bonus history, your device and connection data, and your messages to our support team. Some details also reach us from payment processors, identity checking services and fraud prevention partners.

Why we use it

Your data lets us open and run the account, carry out identity and anti-money laundering checks, process payments safely, keep the platform free of fraud, support responsible play and improve the site. With your permission we also send offers, and you can withdraw that permission whenever you like. Parts of our customer chat run on AI tools.

Who receives it

We pass data only to those who help us provide the service or who are entitled to it by law. Examples are game studios, payment services, identity and compliance providers, marketing partners, professional advisers and regulators. When data leaves your country, it stays protected by safeguards such as countries with an adequacy decision or the standard contract clauses of the European Commission.

How long we keep it

Records stay with us only for as long as the law and our operations need them. For tax, disputes and anti-money laundering rules this usually means at least five years after an account is closed.

Your rights

You can ask for a copy of your data, which the account also lets you export, and you can ask us to correct it, delete it where the law allows, limit its use or move it elsewhere. You may object to marketing, withdraw consent and complain to your local data protection authority. For any of these requests, write to our support team at [email protected]. We may confirm your identity first.

Age

We do not knowingly collect data about anyone under 18, and anything submitted by a minor is deleted promptly.